This Privacy Policy describes how and when LACUNAE (Stratford 2024) Inc. (“I”, “me”, “my”) collects, uses, and shares information when you purchase an item or service from LACUNAE contact, or otherwise use services through its related sites and services.
You agree that by purchasing an item from LACUNAE or otherwise interacting with LACUNAE, you have read, understood, and agree to be bound by all of the terms of this Privacy Policy. If you do not agree, you must leave LACUNAE immediately.
LACUNAE may change this Privacy Policy from time to time. If choosing to make changes, you will be notified by revising the date at the top of the page.
This Privacy Policy does not apply to the practices of third parties out of control, including any third party services you access through through LACUNAE. You can reference the respective 3rd party privacy policies as provided here:
Additionally, will make every reasonable effort to inform you when choosing to interact with third parties with your information; however, you are solely responsible for reviewing, understanding, and agreeing to or not agreeing to any third-party privacy policies.
To fulfill LACUNAE's services, you must provide certain information, such as your e-mail address and the details of the service that you’re ordering. You may also choose to provide additional personal information from time to time if you contact LACUNAE's directly.
LACUNAE collects, uses and shares your information in several legally-permissible ways, including:
Protecting customers’ personal information is crucially important to the LACUNAE business and something taken very seriously. For these reasons, LACUNAE will only share your personal information for very limited reasons and in limited circumstances.
LACUNAE engages the following trusted third parties to perform functions and provider services to our platform:
Google Analytics, which helps LACUNAE understand how visitors browse LACUNAE. You can read more about how Google uses your Personal Information here.
You can also opt-out of Google Analytics here.
Typeform, which helps LACUNAE deliver a seamless user experience during surveys without offloading costs on our users
Zoom, which helps LACUNAE communicate with our customers
Airtable, which helps LACUNAE store and refine user data
GraphQL, which helps LACUNAE load data from servers to front-end client
Auth0, which helps LACUNAE process authentication requests
MailerLite, which helps LACUNAE optimize outreach and marketing campaigns
LACUNAE shares your personal information with these third parties, but only to the extent necessary to perform these services;
LACUNAE will only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
LACUNAE may store and process your information through third-party hosting services in the Canada, US and other jurisdictions. As a result, LACUNAE may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction has. If LACUNAE is required to transfer information about you outside of the EU, LACUNAE relies on PIPEDA as the legal basis for the transfer.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:
You may reach LACUNAE with any concerns relating to privacy at info@lacunae.co, or by mail at my physical address 228 Erie St. Stratford ON N5A 2M8 addressed to LACUNAE (Stratford, 2024) Inc.
For purposes of EU data protection law, we LACUNAE, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at info@lacunae.co.